The Senior Network Engineer will provide Tier III technical support for external and internal customers within the organization.
Responsibilities include: Documenting Procedures, Maintain Network Readiness, Incident Management Response, On-call support, Coordinate infrastructure changes/upgrades in response to US-CERT notifications. Network Systems Lifecycle (Purchase Recommendation, Installation, Configuration, Maintenance, Decommission) as well as Network Systems Management (Implementation, Operation, Transition, Configuration Management). Performing other related duties as assigned.
Minimum 7 years’ experience in an enterprise network and infrastructure environment
Excellent time management skills and ability to multi-task.
Product and Service vendor relations and coordination
Self-motivated and directed, able to effectively prioritize and execute tasks in a high-pressure environment.
Ability to communicate effectively with customers and other employees via face to face communication, over the telephone or through email.
Strong analytical and problem-solving abilities, with keen attention to detail.
Strong customer-service orientation.
Working technical knowledge of current networking protocols, operating systems, and technology standards.
The candidate must have a car and a valid drivers’ license, as this position requires after hours support.
Technical Proficiency (Required)
Cisco Routers Series ASR100X, 3900, 2900, 2800; Switches Series 6500, 4500, 3560, 2960, Nexus 5K; Firewalls ASA/FWSM Service Modules, ASA 5500 and 5500-X Series; Wireless LAN Controller 5500 Series; Management Software Client, ADSM, Client; Telephony CUCM, CUC, UCCX
f5 Appliances VE, 6900, 3900, 1600
ForeScout CounterAct Enterprise Manager and CT
Juniper Firewall Netscreen ISG-1000 and SRX 340 & 550
Technical Exposure (Preferred)
Checkpoint – Dashboard, Tracker, SmartLog, NAT, Routing
Cisco – Site-to-Site VPN, IKE & IPSEC, GetVPN, DMVPN, Virtualization, HA, NAT/PAT, Access-lists, VRF, EIGRP, BGP, HSRP, SLA, Route-Map, QoS, SNMP, VSS, VPC, VLAN, AAA, TACACS, RADIUS, IOS Hardening, UC
f5 LTM – VIP, Pools, Members, Certificate Management, iRules
ForeScout Appliances – Modules, Policy, Plug-ins
Juniper – Site-to-Site VPN, Policy, NAT, Routing
Operating Systems – Microsoft, VMWare ESX, Linux
Data Center: Power/HVAC Budgeting and Monitoring, Cabling and Rack Management, Geographic and in-house moves
Network Monitoring and Management: Solarwinds, What’s Up Gold, WireShark, IPAM; Physical, Logical, Packet Flow Diagramming
WAN: Frame Relay, ISDN, ATM, MPLS, DS1, DS3, T1, OC3, MTIPS
Cloud Service: Zscaler, MobileIron, Office365, AWS
Sierra Wireless GX440, GX450
Servers: Client, Dell, Client
Monday Friday; 8 hour shifts
On-Call; After hours on call will be shared and on a rotational basis
Periodic weekend maintenance work; as needed