DefenseReadyTM Unit Specialist (DRUS)
The DRUS will provide on-site and remote end-user support to other SOF DefenseReady users.
Specifically, the contractor will focus on:
a. Quick Reference Guides for End-Users
b. Training to unit personnel on all aspects of the DefenseReadyTM application
c. Ensuring accuracy of data
d. Coordination with higher and lower echelons to ensure DefenseReadyTM priority of effort in accordance with Command guidance
e. Supplement/assist military and government civilians to enter data required for use in DefenseReadyTM
f. Assist the military and government civilians to develop local DefenseReadyTM related standard operating procedures and business practices within units
g. Proactively engage and demonstrate the capabilities of DefenseReadyTM
h. On-Site Incident Support.
i. Build dashboards as requested by units
j. Maintain lessons learned
k. Manage users' permissions
On-Site Support: The contractor shall provide support to include, but not limited to, operational issues, training, data insertion/integrity at the unit HQ and their sub-units. The contractor shall provide on-site support to ensure the software is running optimally; perform data mapping/data integrity, implement additional software modules at each location.
Clearance Required: Secret or Top Secret
Multiple Locations: Germany, Japan, United Kingdom, NC, FL, VA, KY, CA, HI