TELESIS has a history of success in delivering support for the operation and maintenance of IT systems for our Federal customers, keeping IT systems viable with supported vendor releases or off-the-shelf applications software upgrades.  TELESIS’ capabilities to provide Operations and maintenance on IT systems includes all software and hardware associated with mainframes, client/server, web-based applications, and networking. Our support for operations and maintenance includes but is not limited to:

  • Operational Support to legacy systems
  • Software Maintenance and Upgrades
  • Infrastructure Management Services
  • HW and SW Configuration Management
  • Resource Management
  • Backup and Recovery Management
  • Installation, Configuration, and Tuning
  • Electronic Software Licensing Services including license: deployment, management, tracking, upgrading, etc.
  • System Management
  • IT Training
  • IT Infrastructure Optimization

At TELESIS, our trained & certified professionals are committed to provide our clients benefits like:

  • Shorter/reduced steps in their business processes
  • Less complaints from end-users
  • Reduced maintenance
  • Reduced number of errors
  • Improved working procedures
  • Improved data accessibility
  • Better communication with other related organization
  • Reduced software development time/effort and many more

By doing this, TELESIS has delivered significant savings to our clients for their Administrative & Service Delivery cost, cost of processing, data entry and correction, successfully eliminated duplication & data entry errors and also reduced the time required to process a transaction. Our clients choose us because TELESIS has consistently kept the promise of our tag line and has “exceeded expectations”.